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Hotel Operations & Performance Consulting

WE FIX HOTELS.

Hands-on hotel turnaround leadership for owners, investors and management companies that need stronger operations, better teams and measurable performance improvement.

Task Force GM • Turnaround Consulting • Operational Assessments • Owner Advisory

Operator-led help when a hotel needs more than advice.

Hotel Transformers is built for ownership groups that need someone who can diagnose the operation, lead the team and help execute the fix—not simply hand over a report.

BUILT ON THE FRONT LINES

From frontline execution to GM-level strategy.

Hotel Transformers is built on hands-on hotel experience—not theory alone. Our systems come from working each department on the front lines—including housekeeping, laundry, front desk and maintenance—and then applying proven management techniques to improve productivity, accountability, service, labor efficiency and property performance.

We do more than recommend change from a report. We work alongside the team, understand how each department actually operates, implement practical systems on the floor, coach leaders to manage them consistently, and leave the hotel with processes designed to keep working after the engagement ends.

HousekeepingLaundryFront DeskMaintenanceLabor & ProductivityLeadership & Accountability
01

Task Force General Manager

Temporary onsite leadership during vacancies, ownership transitions, difficult openings, leadership changes and operational instability.

02

Hotel Turnaround Consulting

Hands-on operational improvement across housekeeping, laundry, front desk and maintenance—combining proven frontline systems with practical management techniques for labor, service, standards and accountability.

03

Operational Assessment

A focused property review that identifies the biggest operational leaks, immediate priorities and a practical action plan for ownership.

04

90-Day Turnaround Engagement

Assessment plus execution. Establish systems, improve department performance, develop leaders and create measurable owner reporting.

05

Owner & Investor Advisory

Independent operational perspective for owners evaluating performance, management structure, staffing, expenses and property execution.

06

Training, SOPs & Systems

Practical operating systems for housekeeping, laundry, front desk sales and service, leadership accountability and daily hotel execution.

Real operating experience. Measurable results.

A recent turnaround involved assuming leadership of a 72-room branded hotel that required stronger systems, accountability, property execution and team development.

Case Study • 72-Room Branded Select-Service Hotel • Texas

From difficult transition to sustained performance growth.

After assuming leadership during a difficult transition, Dillon led a hands-on operational turnaround focused on rebuilding accountability, strengthening housekeeping and front office execution, improving labor discipline and property standards, developing the team, and creating a stronger daily operating rhythm. The hotel subsequently achieved substantial year-over-year gains across revenue, ADR, occupancy, RevPAR and rooms sold, followed by continued growth in 2026.

Housekeeping ProductivityLaundry SystemsFront Desk ExecutionMaintenance ExecutionLabor ControlsGuest ExperienceProperty ImprovementLeadership Accountability
MetricBeforeAfterChange
Room Revenue$2.42M$4.29M+77.1%
ADR$124.11$197.92+59.5%
Occupancy73.7%82.3%+8.6 pts
RevPAR$91.51$162.92+78.0%
Rooms Sold19,53721,692+11.0%
Continued Momentum • 2026 YTD through July 31

The turnaround kept compounding.

Compared with the same period in 2025, 2026 year-to-date performance continued to grow: room revenue reached $3.59M, ADR climbed to $277.46, and occupancy reached 84.8%.

$2.18M → $3.59M+64.5% Room Revenue YTD
$174.49 → $277.46+59.0% ADR YTD
81.9% → 84.8%+2.8 pts Occupancy YTD
12,506 → 12,940+3.5% Rooms Sold YTD

Built for owners who need action.

Especially useful for smaller and mid-sized ownership groups that need experienced hotel leadership without adding permanent corporate overhead.

Hotel Owners

Get an operator's view of what is actually happening inside the property and what needs to change first.

Investors & Acquirers

Support during acquisition, transition, repositioning or stabilization of underperforming hotel assets.

Management Companies

Experienced temporary leadership during GM vacancies, transitions or high-pressure operating periods.

Struggling Properties

Focused support for hotels facing labor issues, weak housekeeping, inconsistent service, poor execution or leadership gaps.

Dillon Rose, founder of Hotel Transformers
About the Founder

Dillon Rose

Dillon Rose is a hotel operator and turnaround leader with roughly a decade of hands-on hospitality experience, progressing from frontline guest service and front office operations into hotel leadership and general management. His experience spans branded select-service hotels, difficult transitions, team rebuilding, property improvement and the day-to-day disciplines that determine whether a hotel performs.

His operating philosophy is simple: get close to the operation, understand the numbers, identify the constraints, build accountability and execute. Dillon works hands-on across housekeeping, laundry, front office and maintenance, pairing frontline operating systems with proven management techniques for labor, guest experience, property standards, leadership development and revenue execution—not just from a report, but alongside the people running the hotel.

He founded Hotel Transformers to bring that hands-on operating approach to hotel owners, investors and management companies that need temporary leadership, a fresh operational assessment or a partner to help stabilize and improve an underperforming asset.

Based in Texas • Available nationwide for task force, turnaround and consulting engagements.

✓Hands-on hotel general management experience
✓Turnaround and transition leadership
✓Operational training and SOP development
✓Front office, housekeeping, laundry, labor and service systems

Training that comes from operating hotels.

The Hotel Transformers training platform supports managers and hotel teams with practical systems for housekeeping, laundry, front desk execution, sales and leadership.

HOTEL TRANSFORMERS TRAINING

Systems, training and tools for hotel operators.

Use your Skool community as the education arm of the business while consulting and task force management remain the primary service offering.

Explore Hotel Transformers Training

What could we change at your hotel in 90 days?

Whether you're between GMs, taking over a troubled asset or simply know the operation should be performing better, the first conversation is about understanding the problem.

Start the Conversation
Contact

Tell me what's happening at your hotel.

Have a property between leaders, underperforming operationally, or entering a difficult transition? Share a few details below. Dillon is based in Texas and available nationwide for task force, turnaround and consulting engagements.

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